Privacy policy

HOMIO LTD / „HOMIO“ OOD
 Company Number / EIK: 207917904 (not registered for VAT)
 Address: Bulgaria, Varna, Marko Balabanov St. No. 41–43, Ground Floor, Office 1.1
 Managing Director: Natalia Gureeva
 E-mail: info@homio.bg
 Website: homio.bg

1. Introduction

This Privacy Policy explains how HOMIO LTD (“the Company”, “we”, “us”) processes personal data when users access or interact with our website.

Homio is an informational platform that provides publicly available data about new-build residential projects and developers.
 We do not create user accounts, do not require registration, and do not identify users.

This Policy complies with the General Data Protection Regulation (GDPR) and the Bulgarian Personal Data Protection Act.

2. Data Controller

The data controller is:

HOMIO LTD / „HOMIO“ OOD
 EIK: 207917904
 E-mail: info@homio.bg

3. What Data We Collect

Homio collects only minimal data necessary for operating the website.

3.1 Automatically Collected Technical Data

  • IP address
  • Cookies
  • Browser and device information
  • Anonymous usage statistics
     These are used solely for website functionality, security, and analytics.

3.2 Data Voluntarily Provided by Users

If a user contacts us via email or phone, we may process:

  • Name (if provided)
  • Email or phone number
  • The content of the inquiry

This is the only user-related personal data we process.

4. Data About Developers and Their Projects

The information published on Homio about:

  • developers,
  • their new-build projects,
  • prices, layouts, specifications, and characteristics

is collected exclusively from:

  • official developer websites,
  • publicly accessible sources,
  • or provided directly by developers.

This information is not personal data and does not fall under GDPR.

5. Purposes of Processing

We process personal data only for the following purposes:

  • responding to user inquiries;
  • providing information requested by the user;
  • improving website functionality and performance;
  • website security and analytics.

We do not conduct direct sales, do not create user profiles, and do not use automated decision-making.

6. Legal Basis

We process personal data based on:

  • Consent – when a user voluntarily contacts us;
  • Legitimate interest – ensuring website functionality and security.

We do not process sensitive personal data.

7. Data Recipients

Personal data may be shared only with:

  • hosting providers;
  • IT support services;
  • CRM or email service providers (if used).

We do not share data with brokers, agencies, or external third parties, except technical service providers.
 Homio does not sell personal data.

8. Data Retention

  • User contacts (email/phone): up to 24 months
  • Cookies: according to their defined expiration time

After the retention period, data is deleted or anonymized.

9. User Rights

Users have the right to:

  • access their personal data;
  • request correction;
  • request deletion;
  • object to processing;
  • withdraw consent at any time.

Requests can be sent to: info@homio.bg

We respond within 30 days.

10. Cookies

The website uses cookies for:

  • basic functionality;
  • analytics and statistics;
  • user experience improvement.

Details are provided in our Cookie Policy.

11. Security Measures

We apply appropriate technical and organizational measures, including:

  • SSL encryption
  • secure servers
  • restricted staff access
  • regular security checks

12. Complaints

If you believe your data is being processed unlawfully, you may contact:

Commission for Personal Data Protection (CPDP)
 Sofia, Prof. Tsvetan Lazarov Blvd. No. 2
 https://www.cpdp.bg